Web Page, Domain and E-mail Forwarding

Q1: How do I sign up for the free business card web page, e-mail forwarding and domain forwarding?
Q2: How much does e-mail and domain forwarding cost?
Q3: How do I set up e-mail or domain forwarding?
Q4: What features does the business card web page come with?
Q5: Where do I edit and update my web site?
Q6: I already have a web site. How can I get my new domain name to point to my web site?
Q7: What web address will people see when I forward my domain?
Q8: As a business, how can I use domain forwarding to increase sales?
Q9: Can I use my new domain name to receive e-mail?
Q10: Can I use these services if my domain is not registered with Afaaq?
Q11: How do I retrieve a lost/forgotten password?
Q12: How do I check the status of my domain name registration?
Q13: My domain name is not registered after several days. What should I do?
Q14: What should I do if I do not receive a confirmation e-mail?
Q15: How do I change my contact information?
Q16: I want to move my domain name to another web host provider. How do I do it?

Q1: How do I sign up for the free business card web page, e-mail forwarding and domain forwarding?

Once you've registered your domain, simply go to the account manager through the client login area using your domain and password. Once inside, click on "additional services," and pick the service you would like to add.
Top

Q2:How much does e-mail and domain forwarding cost?

There is no charge associated with these either of these services.
Top

Q3:How do I set up e-mail or domain forwarding?

1) Check to make sure that your domain is parked on the following Afaaq name servers:
    ns1.domainpeople.com
    ns2.domainpeople.com
2) Go to the client login area, click on "additional services," and choose e-mail and/or domain forwarding from the drop down menu.
Top

Q4:What features does the business card web page come with?

Our customizable business card web page is a great way to establish an immediate web presence using your new domain name. It's easy to set up, and allows you to insert a photo, a page of text, and several links.
Top

Q5:Where do I go to edit and update my web site?

It’s in the client login area and you don't need any specialized technical or HTML knowledge to set it up. This simple template allows you to add your contact information, text, a graphic, three links and choose from one of eight background designs.
Top

Q6:I already have a web site. How can I get my new domain name to point to my web site?

With our free domain forwarding service, you can direct visitors from your newly registered domain to your existing web site. When a visitor enters your new web address, for example, www.newdomain.com, in the web browser, your existing web site appears on the screen. To use our free domain forwarding service, a small banner will be placed at the bottom of your web site.
Top

Q7:What web address will people see when I forward my domain?

Our domain forwarding service is framed, which means that when a visitor enters your newly registered domain in the web browser, your existing web site appears on the screen. However, instead of the existing web site's domain appearing in the address field, the newly registered domain is displayed.
Top

Q8:As a business, how can I use domain forwarding to increase sales?

With domain forwarding, you can point all your domain names for a variety of product lines to your main web site. For example, the owner of a business called bikes.com might have other domain names that reflect product lines such as bananabike.com, kidsbike.com, and speedbikes.com. Domain forwarding ensures that all visitors to these product domain names are automatically redirected to bikes.com. You can modify the destination domain at any time.
Top

Q9:Can I use my new domain name to receive e-mail?

Yes, by using our free e-mail forwarding service, this allows you to create an e-mail address that matches your newly registered domain name. Messages sent to your new e-mail address are automatically forwarded to your existing e-mail address. If your new e-mail address is president@newdomain.com, you could have your e-mail directed to me@exisitingISP.com.
Top

Q10:Can I use these services if my domain is not registered with Afaaq?

No. You need to be a Afaaq customer; however, you may transfer your domain.
Top

Q11:How do I retrieve a lost/forgotten password?

Submit your domain name, and we'll e-mail your password to all the contacts listed for your domain.
Top

Q12:How do I check the status of my domain name registration?

Go to your account manager through the client login by entering your domain name and password to find out the status of your account.
Top

Q13:My domain name is not registered after several days. What should I do?

First, access your account by going to the client login, Enter your domain name and password. Once you login, it will display your current registration status. If your domain name is not registered within three business days, e-mail us at support@afaaq.com and request a domain name registration status report. Please include your domain name and the date of payment.
Top

Q14:What should I do if I do not receive a confirmation e-mail?

Please e-mail support@afaaq.com with your domain name and the date of order.
Top

Q15:How do I change my contact information?

You can make changes to your contact information in the account manager. Go to the client login, enter your domain name and password, and change your contact information.
Top

Q16:I want to move my domain name to my web host or Internet Service Provider. How do I do it?

Simply use the client login to modify the Domain Name Server (DNS) information for your new web host. They will provide you with this information.
Top